Filing a Cyber Insurance Claim: What to Expect

How you handle the first 48 hours after a breach can determine whether your claim is approved or denied. Here's what to expect from the claims process.

You have a cyber insurance policy. You have been paying your premiums. Now a breach has happened and it is time to file a claim. For most small business owners, this is uncharted territory — a high-stakes process where every decision matters and the clock is ticking.

How you handle the first 48 hours after an incident can determine whether your claim is …